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Use this briefing to make the case for a flexible work program that provides a better work/life balance for employees.
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Refer to these case studies for examples of develop a targeted flexible work program.
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Use this tool to guide managers through the flexible work program.
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Use this guide to gain an understanding of design thinking principles.
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Use this guide to find interviewing tips and sample questions that can be used during discovery interviews to gain employee perspectives.
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Use this template to develop an empathy map in order to synthesize employee thoughts, feelings, and needs.
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Use this template to develop a journey map that illustrates employees' perceptions, emotions, and needs experience through a specific work process.
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