Tagged - CX

Candidate Experience Service-Level Agreement Template

Draft a service-level agreement with talent acquisition specialists and hiring managers to set timelines and procedures that everyone can agree to and that keep the...

Candidate Experience Best Practices Action Guide

Use this guide as a reference for candidate experience best practices and action steps to implement them.

Redesign the Candidate Experience Executive Briefing

Use this briefing to make the case for a candidate-centric acquisition process that exhibits the organization's unique value to the right talent.

Redesign the Candidate Experience Storyboard

Candidates have the power in today's competitive job market. Like consumers, they have choices and access to information about potential employers. An authentic, unique,...

Redesign the Candidate Experience

Changing workforce dynamics and digital access have shifted the power from employers to job seekers. Candidate expectations have escalated to match high consumer...
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Case Studies: Redesign the Candidate Experience

Refer to these case studies for examples of redesigning the candidate experience.

Candidate Experience Assessment Tool

Use this tool to assess which areas of the candidate experience need improvement.

Candidate Experience Project Charter

A project charter defines the project and lays the foundation for all subsequent project planning. It is a critical communication tool for the project purpose, scope, and...

Candidate Experience Survey Questions Template

Use this template to design a survey that gathers feedback from unsuccessful candidates to optimize the candidate experience.
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