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Refer to these case studies for examples of how to develop the leadership skills of your middle managers.
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The Individual Development Plan (IDP) is a document created for the purpose of learning and growing. When goals are formally documented, it creates accountability for the...
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HR shared service models are not one size fits all. Detailed planning will help identify which model best supports organizational needs while decreasing operational costs...
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Use this tool to help managers own their personal development through self-assessment.
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Use this example as a starting point to develop the HR Employee Task Analysis Survey.
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HR satisfaction surveys provide valuable feedback on the quality of your employee-facing HR services. This tool will help you measure service levels across different HR...
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HR satisfaction surveys provide valuable feedback on the quality of your management-facing HR services. This tool will help you measure service levels across different HR...
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Limited resources are putting pressure on HR departments to improve their efficiency. At the same time, HR needs to deliver more strategic value, provide data on the...
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Use this template to compose a compelling business case to gain executive buy-in and support for a tailored HR shared service model.
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Use this tool to record HR shared services planning details and decisions.
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