Tagged - case management

Plan for HR Shared Services

Limited resources are putting pressure on HR departments to improve their efficiency. At the same time, HR needs to deliver more strategic value, provide data on the...
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Plan for HR Shared Services Storyboard

HR shared service models are not one size fits all. Detailed planning will help identify which model best supports organizational needs while decreasing operational costs...

HR Services: Manager Satisfaction Survey Tool

HR satisfaction surveys provide valuable feedback on the quality of your management-facing HR services. This tool will help you measure service levels across different HR...

HR Services: Employee Satisfaction Survey Tool

HR satisfaction surveys provide valuable feedback on the quality of your employee-facing HR services. This tool will help you measure service levels across different HR...

Task Analysis Framework Example

Use this example as a starting point to develop the HR Employee Task Analysis Survey.

HR Shared Services Business Case Template

Use this template to compose a compelling business case to gain executive buy-in and support for a tailored HR shared service model.

Plan for HR Shared Services Executive Briefing

Use this briefing to make the case to your executives for developing an HR shared services model.

HR Shared Services Playbook

Use this tool to record HR shared services planning details and decisions.

Process Mapping Guide

Use this guide to understand process mapping best practices.
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